ITC Vegas 2024
Claims Kickoff Summit
Charting Your Claims Future
Build Your Own Future-Focused Claims Strategy
Join us for a day designed to equip you with the tools and insights needed to revolutionize your claims strategy.
Attendees will walk away with a custom, practical plan to navigate change, integrate cutting-edge technologies, and pioneer new solutions.
Reserve your place today and chart your claims strategy!
Build Your Own Future-Focused Claims Strategy
Join us for a day designed to equip you with the tools and insights needed to revolutionize your claims strategy.
Attendees will walk away with a custom, practical plan to navigate change, integrate cutting-edge technologies, and pioneer new solutions.
Reserve your place today and chart your claims strategy!
Build Your Own Future-Focused Claims Strategy
Join us for a day designed to equip you with the tools and insights needed to revolutionize your claims strategy.
Attendees will walk away with a custom, practical plan to navigate change, integrate cutting-edge technologies, and pioneer new solutions.
Reserve your place today and chart your claims strategy!
Learn from the Best
Hear stories and gain valuable perspectives from industry leaders from on the future of our industry. Join leaders from Nationwide, CNA, Black Car Fund and many more!
Network with Industry Pros
Connect with senior leaders and influential peers to share ideas and build lasting professional relationships.
Preview Cutting-Edge Tech
Experience the latest technology and best practices in insurance, showcased live on stage.
Featured Speakers
Paul Brocklebank
Nick Andersen
Michelle Raue
Dan Moore
Ken Bunn
Denise Garth
Jeremy Johnson
Amy Cooper
Eric Brandt
Patrick O’Neill
Eric Hornick
Chris Bennett
Zachary Gustafson
Bryan Falchuk
Event Schedule
Start times are approximate. Check back here for the latest updates.
| Time | Topic | Speakers |
|---|---|---|
| 9:00 am | Welcome and Opening Keynote Introduction | Tyler Jones, CLARA |
| 9:15 am | Opening Keynote: Charting Your Claims Future | Heather Wilson, CLARA with special guests Paul Brocklebank, Canal Insurance Denise Garth, Majesco |
| 10:15 am | Insight Session & Panel: Claims Operations Trends & Best Practices | Dan Moore, CNA |
| 11:00 am | Coffee Break | |
| 11:15 am | Insight Session: Three Numbers to Make Adversarial Claimants Nicer | Bryan Falchuk, Insurance Evolution Partners |
| 11:35 am | Insight Session: AI Adoption Trends | Patrick O’Neill, Redhand Advisors |
| 12:00 am | Lunch Break | |
| 12:30 pm | Keynote: Nationwide’s Claim Transformation Journey | Nick Andersen, Nationwide |
| 1:00 pm | Panel: Successful Change Management | Mark Tainton, CLARA (moderator) Nick Anderson, Nationwide Jeremy Johnson, Former CEO of Protective Insurance Michelle Raue, Preferred Mutual |
| 1:30 pm | Insight Session: The Claims Experience Reimagined | Zach Gustafson, Guidewire |
| 2:00 pm | Insight Session: AI Readiness with Your Core System | Chris Bennet, Origami Risk |
| 2:20 pm | Panel: The Latest In Loss Mitigation Strategies | Gabe Cossio, CLARA (moderator) Eric Brandt, Second Horizon Solutions Ken Bunn, Builders Mutual |
| 2:45 pm | Coffee Break | |
| 3:00 pm | Insight Session: Attracting the Next Generation of Talent | Amy Cooper, RISE |
| 3:20 pm | Insight Session: The Evolving World of Claims Fraud | Mubbin Rabbani, CLARA Eric Hornick, The Black Car Fund |
| 3:45 pm | Closing Remarks | Heather Wilson, CLARA |
