In the Competition for Top Talent, Innovation Matters

In today’s highly competitive job market, attracting the right talent is not just about money. It isn’t necessarily about offering flextime or office perks, either. For most would-be employees, choosing the right company is about finding deep, meaningful engagement. People want to do work that

By Tom Warden|2022-05-16T11:16:34-07:00May 16, 2022|

Can Insurers Use AI to Retain Staff?

One of the more persistent consequences of the COVID crisis has been the so-called “Great Resignation,” a development that has been unfolding over most of the past two years. We’ve seen a steady flow of employees leave the workforce, many doing so after taking stock

By Tom Warden|2022-04-22T04:26:15-07:00Mar 30, 2022|

Keeping the Human Element in AI Claims Management

Without a doubt, artificial intelligence (AI) is a valuable driver of innovation in today’s insurance industry. Unfortunately, the predominant attitude toward AI in our culture still hangs on a suspicion that people will lose their livelihoods as their jobs are taken over by autonomous machines.

By Tom Warden|2022-04-22T04:32:41-07:00Mar 24, 2022|

A Patient-Centered Approach to Claims

As a physician, I can’t help but view our industry through a distinctly patient-centered lens. Our very reason for existing is to help injured employees get well, ideally to get them back to their pre-injury status in days or weeks. When that’s not achievable, we

By Dwight L. Robertson, M.D.|2022-04-22T04:31:12-07:00Feb 4, 2022|

A New Era in MSP Compliance

Medicare Secondary Payer (MSP) compliance is changing. The rapid evolution of technologies is making it possible to automate portions of the process that were previously beyond reach, empowering claims professionals and those responsible for the creation of Medicare Set-Asides (MSAs), conditional payment resolution and Section

By Christine Melancon|2022-04-22T04:33:52-07:00Nov 17, 2021|

The Future of Commercial Insurance Is Connected Insight

Artificial intelligence adoption across the insurance industry is taking off. In its report, “The Dawn of the Age of AI in Insurance,” Genpact noted that insurers recognize the value and potential of AI, “with 87% of carriers investing more than $5 million in AI-related technologies

By Chris Koverman|2022-03-24T10:15:57-07:00Apr 1, 2021|

AI in 2021: Formulas for success

AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact. 2020 has been a year like no other, presenting previously unimaginable business challenges. Yet bright spots still emerged. Notably, the pace of innovation and

By Gary Hagmueller|2022-04-22T04:27:13-07:00Mar 2, 2021|

The Future of AI in Insurance

Artificial intelligence (AI) and machine learning have come a long way, both in terms of adoption across the broader technology landscape and the insurance industry specifically. That said, there is still much more territory to cover, helping integral employees like claims adjusters do their jobs

By Karin Golde|2022-03-24T11:57:05-07:00Feb 22, 2021|

One-on-One with New CLARA Analytics Board Member Andy Pinkes

Recently, CLARA Analytics announced the addition of two new members to its board of directors: Dave Hollander and Andy Pinkes. Last month, the CLARA team sat down with Dave to discuss his role with CLARA and what excites him about the opportunities ahead. This month,

By CLARA analytics|2022-03-24T11:57:20-07:00Jan 28, 2021|