Are Claims Leaders Facing a Perfect Storm?

2022 is off to an exciting start: COVID-19 is waning. But the pandemic's hangover looks to be long and fraught with surprises. Inflation has hit levels not seen since the 1980s. Individuals and businesses saved much of the money given to them during the pandemic,

By Tom Warden|2022-08-30T13:39:52-07:00Aug 30, 2022|

Why the Future is Bright for Workers Comp

The past few years have been marked by uncertainty in the workers comp industry. New working styles, shifting cost concerns, lagging tech adoption and other changes have all led to major changes.  Given all this change, why is the future so bright for workers comp?

By Tyler Jones|2022-08-17T09:36:54-07:00Aug 10, 2022|

5 Things to Do in Orlando During WCI 2022

The WCI 2022 conference promises to be a fantastic event highlighting the “Brighter Days” ahead for workers comp.  While we’re all eager to hear about the trends in the industry and network with each other, we all know the best perk of traveling for conferences is

By Tyler Jones|2022-08-10T10:19:09-07:00Aug 8, 2022|

Back in the Office – Santa CLARA Live!

Live from Santa Clara, it's Santa CLARA Thursday Live!   We have loved being back in the office at our HQ in Santa CLARA.   Recently we have had in-person all hands (which happen on Thursdays) and  customers product strategy sessions.  The energy in

By Tyler Jones|2022-08-10T10:17:07-07:00Jul 29, 2022|

CEO Viewpoint: The Rising Value of Flexibility in Life, Work and AI

Executive Summary:  The workplace is changing as things like remote work and automation are upending the traditional nine-to-five mindset. Heather H. Wilson, CEO at CLARA Analytics, writes that along with changing workplace demands and expectations, it will become increasingly important to embrace flexibility and think

By CLARA analytics|2022-07-25T10:10:53-07:00Jul 25, 2022|

Thoughts on Advancing Advanced Analytics

I recently had the opportunity to participate on a panel focused on best practices on advancing advanced analytics including machine learning and AI.  Chief Data & Analytics Officers from across the insurance industry were gathered in New York for the annual CDAO Insurance conference.  I

By Tom Warden|2022-06-21T03:17:02-07:00May 27, 2022|

In the Competition for Top Talent, Innovation Matters

In today’s highly competitive job market, attracting the right talent is not just about money. It isn’t necessarily about offering flextime or office perks, either. For most would-be employees, choosing the right company is about finding deep, meaningful engagement. People want to do work that

By Tom Warden|2022-06-21T03:15:55-07:00May 16, 2022|

Can Insurers Use AI to Retain Staff?

One of the more persistent consequences of the COVID crisis has been the so-called “Great Resignation,” a development that has been unfolding over most of the past two years. We’ve seen a steady flow of employees leave the workforce, many doing so after taking stock

By Tom Warden|2022-04-22T04:26:15-07:00Mar 30, 2022|