While there are many different segments of the commercial insurance industry, they often share a similar story. From my vantage point, the workers’ compensation system was designed to help both injured workers and employers by guaranteeing care and compensation for those injured on the job
The insurance industry has operated with great consistency and clear processes for many years. People may not always like or agree with how things work, but nearly everyone from the consumer to the provider essentially goes with it — no uprisings to drive change, no
Recently, we were able to interview our Director of Data Science, Ji Li, to get his viewpoint on AI, machine learning, and the impact of data science in the insurance industry. Tell us about your background. What started your career in data science? Since I
As Artificial Intelligence (AI)-based solutions are introduced to the insurance industry and a new wave of InsurTech companies rise up, it can be difficult to see the forest for the trees. AI-based products are designed to do a great number of things today: solve complex
Last time, we discussed some of the potential benefits of AI in commercial insurance. Now, let's talk making the business case. Many insurers are hesitant to invest in AI without proof that these theoretically smart systems will yield real-world returns. A mature AI vendor will
The commercial insurance industry is in an early and exciting stage of adopting artificial intelligence (AI). With widespread acceptance, AI is slated to provide a large source of value and a key driver of competitive advantage going forward. However, there is confusion about what it
I recently shared an article discussing the fact that the workers’ compensation system is not functioning as designed, with some key data points that show just how badly the industry is missing the mark with it comes to litigation.
Throughout this series, I have stressed the importance of connecting workers’ comp patients with great doctors at their time of need and how this results in an average of a 10 percent reduction in claims costs. I’ve also talked about the role of PPOs and EPOs. Next up:
I kicked off this series by detailing my argument for why physician quality is the single most important aspect of a claim — efficient and effective care is far more impactful than discounted care. Now, I want to expand on this idea by delving further
Is this claimant supposed to be off work? Did I get enough discount on the services? Were those services even necessary? I would argue that the question everyone should be asking instead is: Who is your doctor? After all, the physician is the person who