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CLARA Analytics Adds to Veteran Leadership Team as Product Demand Continues to Escalate

Dustin Oxborrow, Brian Sullivan and Chris Koverman Join Company in Key Roles as CLARA Transforms Insurance Industry with AI

SANTA CLARA, Calif. — March 10, 2020 — CLARA Analytics (“CLARA”), the leading provider of artificial intelligence (AI) technology in the commercial insurance industry, today announced multiple additions to its executive team. Dustin Oxborrow joins the company as senior vice president of sales, while Brian Sullivan was named senior vice president of customer success, and Chris Koverman becomes vice president of engineering and operations. The new hires come as demand for CLARA’s products continues to rise.

“CLARA is growing rapidly, with aggressive plans to expand into new areas within the commercial insurance industry,” said Gary Hagmueller, CEO of CLARA. “To continue executing on all fronts, we’ve been on a mission to hire key personnel with highly specialized skill sets. I am incredibly excited that Dustin, Brian and Chris have joined us. Their collective talents and expertise will help drive the company forward as we work to transform the insurance industry with strategic, meaningful applications of AI.”

New team members’ career highlights include:


  • Dustin Oxborrow, SVP of Sales: More than 20 years’ experience building and selling SaaS platforms. Oxborrow has worked with companies ranging from startups to global enterprises, leading teams through IPOs, mergers and acquisitions, and significant product launches. Oxborrow comes to CLARA from Cloud Academy (acquired by QA Limited), where he most recently served as global vice president of sales and customer success. There, he led efforts to turn the company into a best-in-class, enterprise-first learning platform. He previously served as vice president of global sales, customer success and marketing for, Inc. and was senior director of global and enterprise sales at BrightEdge Technologies. Oxborrow also held senior positions at Mindjet (acquired by Corel) and Verizon Technologies. Additionally, he founded AppraisalForce, which was successfully acquired.


  • Brian Sullivan, SVP of Customer Success: Twenty-plus years of experience helping customers along a technology adoption journey that exceeds their expectations of what success should look like. Sullivan has built this function for firms at CLARA’s stage and much larger, including QuanticMind, Capriza, Gigya (acquired by SAP) and more. He’s long been recognized for leading client services, deployment, machine learning, strategic account management, project management, sales teams, and putting data analytics to work for businesses. Additionally, he has overseen business unit profit and loss, $1M+ deployments, performance management of 85+ member teams, strategic partnerships, and Fortune 100 client relationships.


  • Chris Koverman, VP of Engineering and Operations: Seasoned engineering executive with more than 20 years of product development and senior management experience in strategy, design and development of complex, scalable cloud-based products. Koverman is known for his ability to define product strategy and lead the technical execution required to achieve these goals. He has a proven track record of producing innovative, reliable cloud products as well as building cohesive and engaged teams. He comes to CLARA from Orbital Insight, where he served as vice president of engineering and operations, following several years leading product and engineering at Koverman has also held senior positions at Citrix, Casabi (acquired by BroadSoft), Dulance (acquired by Google) and more.


Over the past year, CLARA has seen demand for its products dramatically accelerate. It has secured several new customers as well as expanded existing deployments across all product lines. CLARA experienced such traction because its products utilize AI and advanced machine learning to deliver key insights that increase efficiency and substantially improve operations in addition to client service. Its current product suite consists of CLARA providers, CLARA litigation and CLARA claims as well as a popular Medicare Set-Aside solution.

To learn more about CLARA and how it is leveraging AI and machine learning to transform the commercial insurance industry, please visit

About CLARA Analytics

CLARA Analytics improves claims outcomes in commercial insurance with easy-to-use artificial intelligence (AI)-based products. CLARA’s suite helps claims teams reduce various sources of loss costs in claims handling by keeping claims on track throughout their life cycle. The suite uses the latest in AI and machine learning (ML) technology and can integrate easily into any workflow or infrastructure to rapidly start showing value. CLARA’s customers include companies from the top 25 insurance carriers to small, self-insured organizations. CLARA Analytics was founded in 2015 and is headquartered in Silicon Valley in California. For more information, visit, and follow CLARA Analytics on LinkedIn and Twitter.


CLARA litigation, CLARA providers and CLARA claims are trademarks of CLARA Analytics. All other brand names and solution names are trademarks or registered trademarks of their respective companies.

Media Contact:
Dottie O’Rourke
TECHMarket Communications

Team CLARA Analytics

CLARA Analytics is the leading AI as a service (AIaaS) provider that improves casualty claims outcomes for commercial insurance carriers and self-insured organizations.

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