Know Your Source of Truth: AI Guidance You Can Trust Inside Claims DocIntel Pro
Reviewing medical records in claims is often like looking for a needle in a haystack. Adjusters must sift through hundreds of pages to verify facts, track treatment timelines, and identify key events. Even when summaries are available, confidence can waver without easy access to the original source.
That’s why we built hyperlinked citations into Claims DocIntel Pro (CDIP)—CLARA’s AI-powered medical records summarization solution. Adjusters can now validate and explore summaries with a single click, jumping directly to the source material inside the claim file. It’s faster, more accurate, and removes the guesswork from medical records review.
Precision and Speed for Medical Claims Review
With CDIP, each category within a Dynamic Medical Summary includes clickable page numbers (e.g., pg. 12, 16, 18) that serve as direct links to the relevant content in the original claim PDF. Adjusters can quickly verify the accuracy of summarized information and access additional context with a single click—no scrolling or switching tabs required.
For example, if a summary cites multiple documents, all corresponding page references are listed beneath the summary. Clicking any page number instantly displays the associated page in the embedded PDF viewer, giving adjusters immediate access to the precise location of the referenced information.
Keep reading: Unlocking the Power of Document Intelligence in Claims Management >>>
AI You Can Audit
Trust in AI starts with transparency. That’s why Claims DocIntel Pro doesn’t just generate summaries—it shows its work.
Every insight links directly to its original source, allowing adjusters and supervisors to verify facts in seconds. This level of traceability strengthens file documentation, supports more consistent decision-making, and creates a clear audit trail that holds up under scrutiny.
When you can see exactly where the information came from, you don’t just move faster—you move with confidence.
Why This Matters
In a world of growing claim complexity and increasing pressure on adjusters, every second saved—and every error avoided—makes a difference
- Improves training and onboarding: New adjusters can validate insights faster, reinforcing their learning while reducing reliance on more experienced team members.
- Ensures accuracy: Clear traceability from summary to source allows adjusters to quickly verify information, reduce errors, and make more confident decisions.
- Builds trust in AI: Linking AI-generated summaries directly to source content helps adjusters feel confident in the insights they use every day.
Real-World Example: From Click to Context
An adjuster reviewing a shoulder injury claim sees a note in the dynamic summary indicating the claimant may have a prior condition. Three page numbers are listed below the statement. With one click, the adjuster jumps to those exact entries—past orthopedic consults and a radiology report—confirming the prior injury. What used to take 20 minutes of digging now takes seconds.
That’s the power of source-based validation, built into your workflow.
Where to Find This Feature
Hyperlinked citations are available now within CLARA’s Claims DocIntel Pro. Built with adjusters in mind, this tool enhances your workflow by connecting every summary directly to its source, allowing for faster decisions, easier collaboration, and better outcomes.
Whether reviewing complex injury claims or managing high-volume caseloads, CDIP empowers adjusters with the context they need without disrupting their pace.
See Claims DocIntel Pro in Action
Want to see how Claims DocIntel Pro can simplify your next review? Request a demo and experience a smarter, faster way to work through medical records.
