Insurance Innovation Reporter: Western National Insurance Selects CLARA Analytics
Western National Insurance, a super-regional group of property and casualty insurance companies based in Edina, Minn., has selected CLARA Optics, an AI-driven technology platform developed by CLARA Analytics (Santa Clara, Calif.), to help improve medical outcomes for injured workers, increase efficiencies in workers’ compensation claims management, and ease administrative burdens on adjusters and nurse case managers (NCMs).
CLARA Optics automates medical records transcription, extracts and organizes important details about each case, and creates a claims-based medical record that highlights relevant information for claims management personnel, according to the vendor’s description. Optics constantly scans for new information, offering intelligent alerts whenever new case material becomes available. That empowers adjusters and NCMs to respond promptly and proactively as each case evolves. Advanced analytics empower claims managers to explore and discover relevant details that might otherwise have gone unnoticed, the vendor explains.
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Learn more about CLARA Optics here